Insurance Business ReviewDECEMBER 20258IN MY OPINIONMy primary focus is on building a human-centric workplace culture that truly drives employee engagement, well-being and long-term retention. This involves overseeing the people strategy and integrating risk management across the organization to ensure a safe, supportive and productive environment for all associates.Creating Human-Centric Workplaces through Daily PracticesA human-centric workplace at Ocean State Job Lot is fundamentally about respect and creating a true sense of belonging. We focus on simple, yet profound, daily practices. For example, our "Bright Idea" program allows associates at all levels to propose ideas for improvement, ensuring their voices are heard and valued, which can also lead to significant business improvements. We also prioritize fair and consistent compensation through competitive pay and best in-class benefits and perks. We invest heavily in our people through comprehensive training and development, ensuring they have the skills needed for their roles and opportunities for growth, which FROM RISK MANAGEMENT TO PEOPLE-FIRST CULTURE TRANSFORMATIONBy Bob Selle, Vice President, Ocean State Job LotAs the Vice President at Ocean State Job Lot, my role sits with the senior leadership team. My key responsibilities and areas of focus are comprehensive, encompassing all aspects of people, risk management, asset protection, customer service and payroll. Furthermore, I work directly with the CEO to manage the operation.Bob Selle
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