5Insurance Business ReviewFEBRUARY - MARCH 2026CXO INSIGHTS2226EMPLOYEE INSURANCE BENEFITSREINSURANCE PROVIDERSIN FOCUS - 11Benantonio Forgione, Chief Operating OfficerMikhail Grishin, Board Member and Chief Operating OfficercsONE Benefit SolutionsMandarin Re29Claim: The Moment of Truth for Insurance ServicesBudi Harto, Deputy Director, PT Asuransi Central Asia, Jakarta - Indonesia32Building a Culture of Continuous PerformanceAriff Mansor, Head, Agency Learning and Development,Prudential BSN Takaful Berhad36Why Banks Should Scale their Generative AI Operations (and How to Do It Well)Kemi Nelson, Vice President, Liberty Mutual Insurance34Navigating Highway Concession Liability: An Exploration of Efficient Claims ProcessingHamim Badri,Head of Insurance & ClaimsManagement,PLUS Malaysia23The Crucial Role of Third-Party Security in Digital TransformationLuke Raines, Information Security and Technology Governance, Risk and Compliance Manager, Challenger Limited [ASX: CGF]Key Digital Insurance Trends Shaping the APAC Market
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