5Insurance Business ReviewOCTOBER - NOVEMBER 2025Tech is the New Business in the Insurance IndustryAndré Scudiere, Head of Digital Products - Latin America, Gallagher16Insurtechs - Threat or SolutionJaqueline Monteiro, Global Insurance and Risk Manager, SAE Towers18Elevating the Standard for Injured Worker CareLydia Patterson, Claims Director, Ingram Barge Company25A Leader's Journey to TransformingClaims with PurposeKimberly Clifford, Director, Claims Management, EMCOR Group, Inc.28The Balancing Act: When Risk & Operations CollideZak Fagiano, Head of Global Risk and Insurance, Wayfair30The Human Side of Workers' CompensationAlicia DePalma, Vice President - Sr. Claim Consultant &LRS Middle Market Team Lead, Lockton32IN FOCUS 10 - 11CXO INSIGHTSCXO INSIGHTSOne80 Intermediaries24Christopher L. Pesce, National Programs Practice LeaderINSURANCE WHOLESALE BROKERAGECAPTIVE INSURANCE COMPANYAlakai Global20Sotaro Misawa, PresidentColin Teraoka, Executive Vice PresidentRisk Mitigation with Consistent Data ManagementRoy Hock, MBA, ARM, Director of Risk Finance and Casualty Insurance, Valero Energy Corporation21
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