19Insurance Business ReviewSEPTEMBER 2024There are numerous factors at play in today's claims landscape, from the impact of economic inflation to the volatility of social inflation. Clients are facing a complex and often unpredictable legal environment, and now more than ever, they need expert and experienced advisors who have seen similar scenarios before, and who truly understand these unpredictable situations. This kind of trusted partner is part of what organizations are buying when they select a specialty insurance provider.The current claims environment is creating some of the trickiest issues that businesses have had to face. A strong relationship with claims experts who can help navigate the terrain can influence outcomes, which is why having access to a client-centered claims team that is prepared to support their insureds through complex challenges like social inflation and nuclear verdicts is often a game changer.The Impact of NuclearVerdictsNuclear verdicts are a significant issue. We are seeing a sizable shift in the THE VALUE OF SERVICE-LED CLAIMS IN A WORLD OF SOCIAL INFLATION AND NUCLEAR VERDICTSBy Beth Diamond, Group Chief Claims and Litigation Officer, BeazleyBeth DiamondCXO INSIGHTS
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