5Insurance Business ReviewJULY 2025STATE OF THE INDUSTRYHow Insurance Companies Use Social Mediato Help Following a Catastrophe Matt Campen,Vice President, Claims,RLI Insurance Company14Insurance Professionals are the Most DynamicMichele Adams,VP, Corporate Functions Finance & EDLC,Walmart[NYSE: WMT]19Balancing Innovation with Human Interaction: Claims Process Efficiency Through SynergyAndrew Leeds,Vice President - Homeowner Claims,Plymouth Rock Assurance Corporation32The Value of Service-led Claims in a World ofSocial Inflation and Nuclear VerdictsBeth Diamond,Group Chief Claims and Litigation Officer,Beazley34Reducing the Threat of Nuclear VerdictsHolly Hollenbeck, JD, CRIS,Regional Vice President, Legal and Contracts,Marsh McLennan Agency36The Impact of InsureTech Advancements Overcoming Industry Challenges and Educating Clients for Optimal CoverageCynthia Seagrave,Executive Vice President/Broker - Professional, Cyber and Management Liability,RT Specialty24Adapting to Uncertainty in the Era of Nuclear Verdicts and AI Yogenia Charry,Claims Director, Surplus & Specialty Claims,Crum & Forster28Noble Public Adjusting GroupValerie Sasser,COOBo Williamson, Founder18Prime AdjustmentsTaylor Bezek, PartnerWilliam Midtbo, Partner26Top Public Adjuster Service 2025The Growing Influence of IndependentInsurance AgenciesThe Evolving Role of Public Adjustersin Modern Insurance1630The Professionalization ofPublic Adjusting22IN FOCUS 10 - 11CXO INSIGHTSCXO INSIGHTSThe Best Public Adjusting Company 2025
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